If you want to be a better hotel operator, there are a number of hospitality podcasts you need to listen to.
Podcasts allow you to listen in on conversations with some of the most interesting people in hospitality today. Thanks to some great hotel podcasters, all of us can learn from the best – regardless of where we work in the world.
I listen to 20+ hours of podcasts each week, and here are my recommendations for the best hotel and hospitality podcasts you should check out.
Hospitality Daily Podcast
Hospitality Daily shares one new idea each day you can use to provide better hospitality.
This is my podcast, but it’s become #1 in the world, and I think you may enjoy it too! I recommend you start here, and here few episodes you should check out to start with:
- Show Up – Anthony Melchiorri
- Engage, Don’t Just Satisfy: A Blueprint for the “Service-Profit Cycle of Success” in Hospitality – Robyn Pratt, The Phoenicia Malta
- Culture As A Business Model: How We Turn Employee Satisfaction into Profits – Steve Palmer, The Indigo Road Hospitality Group
- How We Created An Award-Winning Boutique Hotel Management and Development Company – Meg Kennedy & Rob Blood, Lark Hotels
- How The World’s Best Hotels Deliver Exceptional Service – Ryan Mann, McKinsey & Company
Subscribe here: Apple Podcasts / Spotify / YouTube
Defining Hospitality
Join Dan Ryan in this weekly podcast as he invites industry thought leaders to discuss what hospitality means to them – in the built environment, in business, and our daily lives.
Example episodes you should check out:
- The Alchemy of Collaboration – Jeremy Selman – Episode # 080
- A Year of Memories – Dan Ryan – Episode # 068
- The Human Connection – Davonne Reaves – Episode # 059
Subscribe here: Apple Podcasts / Spotify
Bonus: Get a feel for this show by hearing Dan and I discuss “surprise and delight” in hospitality
Modern Hotelier
David Millili and Steve Carran discuss current industry trends, discuss new technologies, and speak to industry experts, all to help you succeed in a new age of hospitality.
Example episodes you should check out:
- How to Get Great Guest Reviews with Adele Gutman
- Investing in Hospitality with Rupesh Patel
- Building Culture & Creating Memorable Hotels | with Bashar Wali
Subscribe here: Apple Podcasts / Spotify
Bonus: Get a feel for this show by hearing David, Steve, and I discuss unlocking value by optimizing hotel operations
No Vacancy
No Vacancy with Glenn Haussman is a fun, fast-paced genre-bending program that looks behind the scenes of the travel business by sharing stories and experiences with interviews featuring some of the industry’s biggest names.
Example episodes you should check out:
- Industry Predictions for 2024 with CoStar’s Jan Freitag
- 800 No Vacancy Shows!
- Running the oldest hotel in the USA
Subscribe here: Apple Podcasts / Spotify
Get Great Guest Reviews
Adele Gutman, a 40-year veteran of the hospitality industry and the creator of The Five-star Review System, created this show not only for hotel owners and hospitality leaders but for all explorers of Hospitality Excellence.
Example episodes you should check out:
- A Masterclass in Tripadvisor Success: Sally Beck, GM of the Royal Lancaster, the #3 Hotel in the UK
- 5 Common Mistakes to Avoid When Responding to Negative Reviews, and What to do Instead!
- Tips From the #1 B&B in the World on Tripadvisor- The 25 Boutique B&B owner, Andy Banner-Price.
Subscribe here: Apple Podcasts / Spotify
Hospitality Leaders
On the Hospitality Leaders Podcast with Chris Cano, you’ll hear insightful conversations with leaders in the hospitality, food service, and event industries.
Example episodes you should check out:
- The Future of Hospitality Talent with Stowe Shoemaker of UNLV William F. Harrah College of Hospitality
- Diversity Is a Superpower! with Karen Totaro at Huntington Place – Detroit (ASM Global)
- Art’s Influence in Hospitality with Dan Oppenheimer at Robinson Editions
Subscribe here: Apple Podcasts / Spotify
Bonus: Get a feel for this show by hearing Chris and I discuss the state of technology in hospitality today
Future Hospitality
Future Hospitality is a podcast dedicated to sharing the best ideas, insights, inspiration, and innovations from the brightest minds in the hospitality industry.
Example episodes you should check out:
- E39: Context & Friction: Developing Relevant Lifestyle Brands with Jeremy Selman
- E38: Building Stronger, Connected Community with Sana Keefer
- E34: Dwelling on the Details of the Guest Experience with Atit Jariwala
Subscribe here: Apple Podcasts / Spotify
Tuesday’s Thanks
Tuesday’s Thanks by Brian Proctor introduces the listeners to a wide variety of business professionals who discuss the importance of a person or persons that played a pivotal role in their career.
Example episodes you should check out:
- Episode 15: Glenn Sampert
- Episode 13: Thom Geshay
- Episode 10: Rob Kline
Subscribe here: Apple Podcasts / Spotify
Top Floor
Top Floor with Susan Barry explores the future of hospitality in conversations with guests from every corner of the industry.
Example episodes you should check out:
- Cash Register Boss Lady
- Too Much Tequila
- Best for Last
Subscribe here: Apple Podcasts / Spotify
Skift Travel
Listen to some of the biggest stories in travel today from Skift’s journalists.
Example episodes you should check out:
- Generative AI Is the Travel Industry’s Future, Get Used to It
- IHG Hotels CEO on Scale and Strategy
- Google’s Plans for the Future of Travel
Subscribe here: Apple Podcasts / Spotify
Slick Talk
This is the podcast for anyone and everyone in the Hospitality industry that loves what they do and wants to grow, learn, and experience all the cool things the world of hotels, restaurants, vacation rentals, and travel offers.
Example episodes you should check out:
- The Top 5 Lessons I’ve Learned From My Podcast Guests
- The Heart of Airbnb Hosting with Natalie Palmer
- Corey Walters, Founder of Here
Subscribe here: Apple Podcasts / Spotify
SMACK Hospitality
SMACK’s hospitality podcast is geared towards introducing key decision-makers of the industry to a larger audience in every corner of the world.
Example episodes you should check out:
- Christoph Hoffmann, 25hours Hotels
- Shannon Knapp, The Leading Hotels of the World
- Sébastien Bazin, Accor Group
Subscribe here: Apple Podcasts / Spotify
The Innovative Hotelier
On this podcast by Hotels Magazine, you’ll hear in-depth discussions with leading hospitality professionals covering the latest developments, innovations, and best practices in the hospitality industry.
Example episodes you should check out:
- Hospitality industry trends and 2023 outlook, with Jeff Weinstein
- 2022 Q4 state of hotel industry markets, with Jeff Davis
- Make yourself unforgettable, with Nanci Sherman
Subscribe here: Apple Podcasts / Spotify
The Travel Leader Podcast
Hosted by Rachel Vandenberg – a hotel owner and leadership coach – The Travel Leader podcast is dedicated to elevating the voices of leaders in travel and hospitality. Listeners will hear about leadership in the industry, focusing on what makes leaders who they are and how they are impacting the future of travel and hospitality.
Example episodes you should check out:
- Tracy Prigmore, ​Viviana Wilkins, Portia Hood – Overcoming Fear
- Stacia Harvey-Randall – Passionate Drive
- Rachel Vandenberg – Leadership Lessons
Subscribe here: Apple Podcasts / Spotify
Unpacking Travel
A fresh perspective on the trends, issues, and technology shaping the future of hospitality.
Example episodes you should check out:
- How do you become #1 in hotel guest satisfaction? (Feat. Atrium Hospitality Part I)
- Leading with Hospitality: Applying Emotional Intelligence to Recognize Your Teams in a More Meaningful Way
- What are the fundamentals of market data and intelligence that make a hotel thrive?
Subscribe here: Apple Podcasts / Spotify
What about you? What are you listening to? Let us know here on LinkedIn….
The post 15 Must-Listen Hotel & Hospitality Podcasts for 2024 appeared first on Hotel Operations.